Questions about buying factory-direct home decor
Answers to the home decor wholesale questions we hear most from shops, chains, online sellers and brands. If yours is missing, write to us.
Orders, prices and minimums
Do you sell to private customers?
No. DecoriQ is a B2B importer. We sell to homeware and decor shops, furniture and interior stores, textile shops, concept stores, retail chains, online sellers, interior brands, interior designers, hotels, promo agencies and distributors with a company and VAT number.
What is the minimum order?
Catalogue products can be ordered from the supplier’s minimum shown on each product page, which ranges from one piece to 1000 pieces depending on the model. Products with your logo, colours or packaging start from about 300 pieces per model. Candles, textiles, glass, furniture and storage can be combined in one shipment.
How do I get prices?
Each product page shows an indicative net “from” price per piece or set. For delivered prices, send your product list, links or the catalogue items you are interested in. You receive a written offer within 2 working days.
Can I order samples?
Yes. Samples are charged at cost and credited against your order. They reach the EU in 7–14 days; pre-production samples with your branding take longer.
What payment terms do you offer?
Usually a 30–50 % deposit on order and the balance before shipment. Deferred terms are available for repeat clients by agreement.
When should I order for the autumn and Christmas season?
Shops buy autumn and winter decor in spring and early summer, and Christmas ranges must be in store by October–November. Own-brand goods for the fourth quarter are ordered by June–July; spring and summer ranges by November–December, allowing for the factory holidays in late January–February.
Private label and compliance
What is the minimum for private label?
From about 300 pieces per model, depending on the product and the branding method: a printed or woven label, an engraved logo, a gift box, or a custom glaze, colour or scent.
What do textile products need on the label?
A fibre composition label under Regulation (EU) 1007/2011 in the language of the country of sale, plus GPSR details such as the importer’s name and address and a type or batch number. Care symbols are voluntary but retailers expect them. We print both with the order.
Which documents apply to plates, cups and glasses?
They are food-contact articles under Regulation (EC) 1935/2004, so each item needs a declaration of compliance; ceramics also fall under Directive 84/500/EEC on lead and cadmium migration. We request the manufacturer’s migration test reports per item. Decorative-only pieces are labelled “not for food use”.
What about candles and scented candles?
Candles carry safety warnings based on EN 15494, and EN 15426 and EN 15493 are used as voluntary references for sooting and fire safety. Scented candles may need CLP hazard labelling, depending on the fragrance mixture; we request the fragrance supplier’s SDS and IFRA documents.
Do you inspect orders?
Yes. We inspect the goods before shipment for quantity, finish, labels and carton packing, and you get a report with photos.
Shipping, customs and VAT
How long does shipping take?
Sea or rail 25–45 days to Poland, air 7–12 days. Total from order to delivery is typically 8–12 weeks.
How do you ship glass, ceramics and mirrors?
In inner boxes with dividers inside drop-tested master cartons; large mirrors and furniture go in crates or reinforced cartons. That manages breakage risk but cannot remove it, so the offer sets out how damage on arrival is recorded and settled.
Do I have to clear customs?
No. We import the goods into the EU and deliver them to you cleared.
Which VAT do I pay?
EU businesses outside Poland receive invoices with reverse charge; Polish companies are invoiced with Polish VAT.
Do you deliver outside the EU?
Yes, to the UK, Switzerland and Norway. Local rules differ, for example on furniture and labelling, so we check documents for those markets separately.
Send us your product list
Links, photos or a spreadsheet are enough. Within 2 working days you get delivered prices, minimums, lead times and the documents available for each item.
Request a quote
Send a product list, links or photos. We reply with prices delivered to your country, minimum quantities and lead times.
- Reply on working days, usually within a few hours
- Prices delivered to your door, customs and VAT included in the calculation
- Written offer within 2 working days